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  1. Welcome to Planning Portal
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  4. Frequently Asked Questions
  5. Applications
  6. Payment

Payment

Payment Related questions

  • How are fees and payments for amendments handled when government changes fees?
  • How can I pay for a planning application?
  • How can I request a refund for a planning application?
  • How do government application fee changes affect online application submissions?
  • How do I make a payment for my planning application?
  • How do I nominate someone to pay for an application?
  • How long does it take for a payment to reach the local authority?
  • I’ve been nominated to pay for a planning application, but the fees are changing
  • What actions are required if users or their nominees had their payment processes cancelled due to government application fee changes?
  • What are the transaction limits for the Nominate payment option?
  • What can happen while my application is ‘Payment pending’?
  • What information is published regarding government application fee changes?
  • What should I do if there is a problem with my online payment for an application?


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    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.