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  1. Welcome to Planning Portal
  2. Services and information
  3. Help
  4. Making an online planning application
  5. What happens next

Making an online planning application

What happens next
  1. Applying online
  2. Online application best practice
  3. Creating a new application
  4. Online application process
  5. Questions – Complete the application questions
  6. Supporting Documents - Attach supporting documentation
  7. Fees - Calculate fees for the application
  8. Check, Pay and Submit – Complete the online application
  9. Amendments
  10. What happens next
  11. Getting help

What happens next

Once the Local Planning Authority (LPA) has received your application successfully you will receive a confirmation email from the Planning Portal. This email will include a unique reference number which should be quoted in all correspondence with the LPA. Your reference number is also available from the ‘Applications’ page and within your application overview.

Please note: The email from the Planning Portal does not constitute the formal acceptance of your electronic submission by your Local Planning Authority. 

Once the LPA has received your application, supporting documents and payment, it will register and validate it within its normal workflow processes and timescales. If the LPA needs more information or has any queries it will contact you directly.

For further information on the progress of your online application please contact your local authority quoting your reference number.

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      The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.

      The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.