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  1. Welcome to Planning Portal
  2. Services and information
  3. Help
  4. Making an online planning application
  5. Online application process

Making an online planning application

Online application process
  1. Applying online
  2. Online application best practice
  3. Creating a new application
  4. Online application process
  5. Questions – Complete the application questions
  6. Supporting Documents - Attach supporting documentation
  7. Fees - Calculate fees for the application
  8. Check, Pay and Submit – Complete the online application
  9. Amendments
  10. What happens next
  11. Getting help

Online application process

When you have created a new application or when you access an existing one from the ‘Applications’ section, you will be taken to an overview screen for that application. This screen lets you view and manage your application details.

This screen displays the name of the application, its Planning Portal (PP) reference number, the type of consent being applied for, the Local Planning Authority (LPA) responsible for determining your application, and the status and date you last updated the application.


Online application process

Using the sections of the application overview, you can complete the following tasks:

  1. Questions – Complete the application questions (also lists all question sections and shows a progress bar)
  2. Upload plans and documents – Attach supporting documentation
  3. Calculate fee – determine the fees for the application
  4. Submit application –
      • Confirm that the application is complete and ready to submit
      • Sign off and submit the application
      • Pay the application fee and service charge
      • Once payment is received and has cleared, the application and application fee will be submitted to the relevant LPA.

These stages are detailed in the next section.



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      The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.

      The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.