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  1. Welcome to Planning Portal
  2. Services and information
  3. Help
  4. Making an online building control application
  5. Help and guidance

Making an online building control application

Help and guidance
  1. Making a building control application
  2. Online building control application best practice
  3. Creating a new building control application
  4. Your building control application
  5. Questions - completing the online form
  6. Supporting documents - uploading files
  7. Fees - Requesting and confirming an application fee
  8. Check, pay, and submit your application
  9. What happens after submitting?
  10. Help and guidance

Help and guidance

Specific questions, online payment and after submission

If you have a specific question regarding your application (for example a query over the fees, requirements for supporting documents or answers to specific questions) you should contact the building control body.

The Planning Portal is unable to answer such questions as they fall under the jurisdiction of the building control body.

Once the application has been submitted, the building control body will be able to assist with any queries.

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      The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.

      The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.