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  1. Welcome to Planning Portal
  2. Planning
  3. Planning applications
  4. The decision-making process
  5. What to do if your application is refused or delayed

The decision-making process

What to do if your application is refused or delayed
  1. Planning permission process
  2. The development plan
  3. How applications are processed
  4. Is anyone else involved?
  5. When will I get a decision?
  6. If permission is granted
  7. Conditions and obligations
  8. What to do if your application is refused or delayed
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What to do if your application is refused or delayed

If the authority refuses permission or imposes conditions, it must give written reasons.

If you are unhappy or unclear about the reasons for refusal or the conditions imposed, talk to a member of staff at the local authority planning department.

Ask them if changing your plans might make a difference. If your application has been refused, you may be able to submit another application with modified plans free of charge within 12 months of the decision on your first application. Discuss this with your local authority.

Alternatively, if you think the authority's decision is unreasonable, you may wish to consider appealing to the Secretary of State.

You can also appeal if the local authority does not issue a decision within eight weeks (known as non-determination). Unless you have agreed in writing to an extension of that period. If you appeal, your application will be out of the authority's hands.

Appeals are intended as a last resort and they take several months to decide. It may be quicker to discuss with the authority whether changes to your proposal would make it more acceptable or, in cases of non-determination, when your application might be decided if you choose not to appeal.

The deadline for submitting an appeal is six months from the date of the application decision letter or in the case of non-determination, six months from the date the decision should have been made.

There is a different process for householder appeals. Find out more about householder appeals1.

Related links:

  • Government advice: Appeal a planning decision2 
  • Read guidance on the appeals process and make an appeal3
  1. https://www.planningportal.co.uk/planning/appeals/types-of-appeal/householder-appeals
  2. https://www.gov.uk/appeal-planning-decision
  3. https://www.planningportal.co.uk/planning/appeals/making-an-appeal

Disclaimer

This is an introductory guide and is not a definitive source of legal information. Guidance is based on national rules, but additional local rules may also affect what permissions are needed. You should check if this is the case before applying or starting work.
Guidance here relates to the planning regime for England, the policy in Wales may differ. If in doubt contact your local planning authority. Please note, local authorities may charge a fee for pre-application advice.
Read our full disclaimer1.

  1. https://www.planningportal.co.uk/services/terms-and-disclaimer/terms-and-conditions


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    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.